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Overview of the SC VIVID tool

General overview of VIVID – Introductory Concepts: Login and Interventions

SustainCERT Platform (sustain-cert.com) – VIVID Platform Link

Step-by-step guide

At this stage, you will have received the sign-in details via the onboarding email sent to you by SC.

To sign into your VIVID Platform account, you will need to follow these steps:

  1. Review SustainCERT onboarding email for sign-in details
  2. Navigate to the VIVID portal
  3. Enter your sign-in details
  4. Read and Accept Terms of Service

Sign in for the first time with your credentials

Enter the email address provided in the onboarding email

Click the “Forgot your password” link and follow instructions to create your VIVID password

Read and Accept Terms of Service

Once you have read SustainCERT’s Terms of Service click on “I Accept” if you agree with them.

VIVID Interventions

As you sign into your account, you should automatically be led to the VIVID Interventions module. If this is not the case, you can navigate to this module on the left hand of the page, as shown in the image above. 

This is where you will create and manage your SustainCERT Value Chain intervention. 

New Intervention

  • To start a new intervention, please make sure you that you are in the right module: VIVID Interventions.
  • Next, click on the button “New Intervention”, as shown in the image above. This will start the process of creating your intervention.

Complete intervention information

  • Next, enter the required intervention information in each of the corresponding fields shown in the image. If needed, guidance and definitions can be found by clicking on the information icon, located on the right side of each, as highlighted in the image. Once all intervention information has been completed, click on “Create New Intervention”.
  • You will automatically be taken to VIVID Interventions main page, where your intervention will be shown. Going forward, this is where you can access your project related to this intervention.

Status from “pending” to “kickoff”

  • As you can see in the image above, your intervention’s initial status will be shown as “Pending”. This is because there are some bits of information about your intervention that the SC Admin still needs to complete or review.
  • Once they have done so, your intervention’s status will change to “Kickoff” and you will be able to work on it.

Phases Timeline

Phases Timeline is the space where you will be able to access the different phases of your intervention, upload documentation, request reviews, and complete phases.  

Moving Forward with your intervention – Kickoff Phase

General Information

  • The General Information tab is completed by your Customer Success Manager or Auditor.
  • This will contain phase-specific information.

Upload and access documents

  • The Documents tab is the space where you will be able to upload relevant documentation that is part of your current phase. Once you have uploaded the relevant documents, the administrator will review them.
  • This tab is available in any phase of the intervention. Your Customer Success Manager will inform you when you are required to upload any documents

Discovery Phase

Add a new audit phase (1)

  • Once you have completed all sessions in the Intervention Assessment and are ready to move to the audit, you will be able to add the next phase (Preliminary review) by clicking on the “Add Phase” button as highlighted in yellow in the image above.

Preliminary Review Phase

Add a new audit phase (2)

  • Once you have clicked on “Add Phase” (as per previous instruction) you will be able to choose which specific phase you want to add. 
  • After you have selected a specific phase, in this case, Preliminary review, click on “Add Phase” as per the image above to finalize the process. 

Start work on the new audit phase

  • As you have added Preliminary review, it will now show in the Phases Timeline tab of your intervention.
  • The SC Admin will start the phase and the status will change from ”Requested” to ”In progress”.

In Audit Phases phase, the project IDD is a mandatory document for upload as is all necessary evidence to support claims made in the IDD. Other documents can be considered optional.

Request review of Audit Phase

  • Once the necessary documentation has been uploaded onto the phase, click on “Request Review”.
  • The SC Admin will review uploaded documentation and will mark the phase as completed if all documents have been provided and the next phase can start.

Issuance Phase

Start Issuance phase

  • Once Verification phase has finished you can go ahead and move on to the last phase of VIVID Interventions.
  • The Issuance phase is distinct from the rest of the phases found in VIVID Interventions in the sense that it must be added by the SustainCERT team (the system won’t allow you to do so).
  • The SC Admin will start the Issuance phase and it will appear in the Phases Timeline. You will be notified as soon as this has happened.

Validation Phase

  • In this tab, you will upload information and data relevant to the impact your Intervention/Program will create (Supply Shed, affected processes, monitored parameters and specific activities implemented).
  • In your first Cycle the SustainCert LCA team will assist you in submitting this data

Impact Management

Add Supply Shed

  • Once on the Impact Management tab, you will need to click on “Supply Shed” in order to start entering information. 

Please note that more than one Supply Shed can be specified.